Refund Policy
About Us
Welcome to Titancode Software Services Limited (“Titancode”). At Titancode, we specialize in providing secure and reliable digital asset custody solutions. Our mission is to safeguard your digital investments with cutting-edge technology and unparalleled expertise. These Terms of Use ("Terms") govern your use of our digital asset custody services ("Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms.
- Acceptance of Terms
- Eligibility
- Services
- Secure storage of digital assets.
- Regulatory compliance
- Insurance protection
- 24/7 access and monitoring
- Customer support
- Account Registration
- Fees and Payment
- Security
- Use strong and unique passwords for your account
- Enable two-factor authentication (2FA)
- Notify us immediately of any suspicious activity
- Regulatory Compliance
- Intellectual Property
- Insurance
- Termination
- Termination
- Limitation of Liability
- Your use of or inability to use our Services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our Services
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through our Services by any third party
- Governing Law
- Dispute Resolution
- Changes to Terms
- Contact Us
- support@titancodesoftware.com
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use our Services. Titancode reserves the right, at its discretion, to vary the Terms at any time. You are advised to review the Terms on a regular basis, as you will be deemed to have accepted any variations if you continue to use the website after they have been posted.
To use our Services, you must be a registered business, meet our onboarding requirements, and have the legal capacity to enter into a binding agreement. By using our Services, you represent and warrant that you meet these eligibility requirements.
We provide secure custody services for digital assets. Our Services include:
To use our Services, you must create an account by providing accurate and complete information via the onboarding form available on www.titancodesoftware.com. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
You agree to pay all fees associated with your use of our Services as set forth in our fee schedule, which may be updated from time to time. Payment must be made in accordance with the payment terms specified in the fee schedule.
The website is provided on an “as is” and “as available” basis, and without warranties of any kind either express or implied. Titancode will not be held responsible for any consequences to you or any third party that may result from the website being unavailable, interrupted, or subject to bugs, security breaches, or virus attacks.
We employ advanced security measures to protect your digital assets. However, you acknowledge that the security of your assets also depends on your actions. You agree to:
We comply with all applicable laws and regulations related to digital asset custody. You agree to provide any information we may require to ensure compliance with such laws and regulations.
In accessing this website, you are responsible for compliance with local laws and regulations and for obtaining your own legal, tax, and financial advice. The information and services provided on the website are not provided to, and may not be used by, any person or entity in any jurisdiction where the provision or use thereof would be contrary to applicable laws, rules, or regulations. Some products and services described may not be available in all jurisdictions.
At no time may you (i) disrupt servers or networks connected to the website; (ii) use or launch any automated system to access the website; or (iii) circumvent, disable, or otherwise interfere with features of the website that govern the security or restrict use of the website.
The content on this website is owned by Titancode and/or its licensors, and is protected by copyright and other intellectual property laws and treaties. Unauthorized reproduction or use of the content in any manner is prohibited without written permission from the respective owners. Titancode reserves all rights not expressly granted regarding the website and its content.
This website and its content are provided for your information and personal use only. You are not permitted to use, modify, copy, distribute, transmit, broadcast, display, sell, license, decompile, or otherwise exploit any content for any other purposes without prior written consent from Titancode.
You may download or print one copy of any publicly available material on this website for personal, non-commercial use, provided that we retain all copyright and other proprietary notices contained in the original material.
Our Services include insurance coverage for your digital assets. The terms and conditions of the insurance coverage are detailed in our insurance policy, which is available upon request.
We may terminate or suspend your access to our Services at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us. Upon termination, you must cease all use of our Services and return any materials related to our Services.
We may terminate or suspend your access to our Services at any time, with or without cause, and with or without notice. You may terminate your account at any time by contacting us. Upon termination, you must cease all use of our Services and return any materials related to our Services.
To the fullest extent permitted by law, Titancode shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.
Titancode shall not be involved in any disputes that may arise between you and any of your Customers, unless such dispute specifically relates to transaction settlement. In the event of a dispute between Parties with respect to any issue arising out of or relating to this Agreement in any manner, including but not limited to the breach thereof, resolution of which cannot be resolved amicably by the Parties through negotiation within thirty (30) days shall be resolved by arbitration at the Lagos Court of Arbitration (LCA) before a single arbitrator in accordance with the Arbitration and Conciliation Act, Cap A18, Laws of the Federation of Nigeria.
The Parties shall be entitled to require the appointment of an arbitrator by the Chairperson of Chartered Institute of Arbitrators (UK), Nigeria Branch, where the Parties fail to reach an amicable decision of the arbitrator. The arbitration shall be held in Lagos, Nigeria and conducted in the English language.
The decision of the arbitrator shall be final and binding on the Parties and Parties agree to be bound by it. Such decision shall be rendered within thirty (30) days of the closing of the hearing record.
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of our Services after any changes indicates your acceptance of the new Terms.
If you have any questions about these Terms, please contact us at: